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Shipper Freight Desk

Run a freight desk from your inbox, not a spreadsheet

XecSuite reads quote requests from your inbox, palletizes the freight and derives the LTL class, then collects carrier quotes and lines them up side by side. Wherever the data has a gap, the flow stops for a person.

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The hidden cost of quoting from an inbox

A quote request lands in the inbox. Someone re-types the freight into a spreadsheet, guesses the pallet count, looks up the LTL class, emails three carriers, and pastes the answers back. Every step invites an error, and every error costs money or a customer.

XecSuite’s Shipper Freight Desk runs that whole chain as one workflow.

  • Reads quote requests straight from your inbox, with a person confirming each one
  • Palletizes the freight and derives the LTL class from the shipment data
  • Emails carriers a structured quote form and compares the answers side by side

Gaps stop the machine, not the customer

When the request is missing a weight, a dimension, or a class-critical detail, the desk does not guess. It stops and asks a human. The quote that goes out is one your team stands behind, assembled faster.

The desk also keeps the history: what you quoted, what the carriers said, and what won, so the next quote on that lane starts from evidence.

The first diagnostic questions

How many quote requests arrive in a week, and how many get answered same-day? Who owns classing, and how often does a reclass surprise you on the invoice? How many carriers see each request? These are the numbers XecSuite baselines before proposing the workflow.

Search intent captured

freight quoting for shippers, LTL classing automation, freight desk software

XecSuite angle

Inbox to compared carrier quotes in one governed flow, with history that compounds

Approval model

A human confirms each request, and gaps in the data stop for a person

What buyers ask before the diagnostic

Does it send quotes without review?

No. A person confirms each intake, and any gap in the shipment data stops the flow for a human decision.

How does it get the LTL class?

It palletizes the freight from the shipment data and derives the class. When the data cannot support a confident class, it stops and asks.

We already have carrier portals. Does this replace them?

No. The desk gathers and compares quotes through email and your existing carrier relationships; portals and contracts stay as they are.

Is this for brokers or shippers?

This module is built for shippers running their own freight desk. Brokers and 3PLs usually start with quoting automation or load coverage instead.

Related searches

freight quoting automationfreight email automationAI freight analysislogistics executive assistant

Start with proof

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The $2,500 diagnostic turns this search into your real operating numbers: tools, lanes, workflows, bottlenecks, ROI levers, and the fastest path to a 90-day pilot.

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