An AI voice agent calls the carriers you already trust, collects live quotes with full transcripts, and lines them up for a human to approve. Your dispatchers keep the judgment and lose the dialing.
Covering an open load means calls: find carriers, pitch the load, collect rates, chase callbacks, then do it again for the next load. The work is urgent, repetitive, and it swallows dispatcher hours that should go to service and margin.
XecSuite’s Load Coverage AI makes those calls for you.
An AI voice agent calls carriers you have already vetted, in small targeted waves
Every call returns a live quote and a full transcript
Quiet hours, call frequency caps, and do-not-call lists are built in
Your carriers, your rules, your final say
The agent only calls carriers on your vetted list. It does not blast the market or run an auction across strangers. It works the relationships you already trust, wave by wave, and shows you every answer it gets.
Nothing books without a human. The agent gathers quotes and lines them up; your dispatcher approves the cover. You keep the judgment, the agent does the dialing.
The first diagnostic questions
How many calls does it take to cover a typical load? Which lanes are hardest to cover and why? How much dispatcher time goes to callbacks that lead nowhere? What share of covers go to the same ten carriers? These are the numbers XecSuite baselines before proposing the workflow.
Search intent captured
AI carrier calling, automated load coverage, voice agent for freight brokers
XecSuite angle
Calls only your vetted carriers, in waves you size, with transcripts for every call
Approval model
Quotes are gathered by the agent; a human approves every booking
What buyers ask before the diagnostic
Does the AI book loads on its own?
No. The agent collects quotes and presents them; a dispatcher approves any booking. That gate is structural, not a setting.
Will it call carriers we do not know?
No. It calls only carriers on your vetted list, in small targeted waves you control.
What do we see after the calls?
Live quotes side by side, plus the full transcript of every call, so you can hear exactly what was said.
What about calling hours and carrier fatigue?
Quiet hours, per-carrier frequency caps, and do-not-call lists ship with the module.
AI carrier callingfreight quoting automationfreight email automation3PL back office automation
Start with proof
Map the workflow before you buy software.
The $2,500 diagnostic turns this search into your real operating numbers: tools, lanes, workflows, bottlenecks, ROI levers, and the fastest path to a 90-day pilot.
