Are you a freight broker or 4PL?

No. We do not move freight or carry the liability — that is a different, capital-heavy business that competes with our customers. XecSuite is the software-plus-agent operating layer your 3PL runs on, not a broker.

Is XecSuite just another dashboard?

No. Dashboards show metrics; XecSuite reasons across the systems behind them and acts. Every module is wired into your agents — they read its data, recommend the next move with evidence, and write changes back through approval gates. No dead dashboards.

Does it replace our TMS, CRM, or accounting tools?

No. XecSuite sits above the tools you already run. It reads across them to build company memory and whole-operation decisions, not to replace your systems of record.

How is XecSuite different from horizontal AI assistants like Glean or Microsoft Copilot?

Those are horizontal Work AI tools — general assistants and enterprise search sold per seat across any company’s apps. XecSuite is vertical to cross-border Canada–US 3PLs and built to act, not just answer: freight- and lane-specific modules, a governed agent workforce that does the work behind approval gates, and value pricing with no per-seat fee. We route work across frontier models inside that vertical layer rather than competing as a general-purpose assistant.

How is XecSuite different from AI tools built for freight brokers, like Vooma, HappyRobot, or Drumkit?

Tools like Pallet, Vooma, HappyRobot, Drumkit, and Wisor automate important logistics workflows — quoting, carrier email, voice, dispatch, freight forwarding revenue, document parsing, or quote-to-cash. XecSuite is the operating layer across the whole 3PL: CRM, marketing, meeting intelligence, freight and lane analysis, operations/SOPs, and an executive assistant, all sharing tenant-private company memory under human approval. It is the layer those point tools would plug into, not a single-workflow agent.

Which AI models does XecSuite use?

XecSuite routes work across a hybrid model stack: private models for routine high-volume work and frontier models — GPT, Claude, Gemini, and others — for high-stakes reasoning, with human approval where decisions matter. Qualified engagements can add a private model adapter and per-company frontier API keys; Enterprise can add dedicated private infrastructure, sovereign hosting, ZDR, and procurement support where required.

What does XecSuite cost?

Entry is the $2,500 diagnostic — a fixed fee, fully credited against your subscription if you continue. The pilot runs the platform at $750/month for the first three months, cancel anytime during it. After that you subscribe to the platform plus the modules you switch on, priced on value rather than seats; Enterprise is quoted for dedicated capacity, sovereign hosting, or procurement-grade requirements. No per-seat fees, ever.

Who owns the data and the models?

You own your data. Company memory, evidence, embeddings, and transcripts are exportable anytime in open formats and are deleted on termination. Hosted model adapters and models are XecSuite-managed infrastructure and are not transferable — they are destroyed on termination.

Is my data hosted in Canada?

Sovereign Canadian hosting is available for engagements that need it, with least-privilege connectors that terminate on disconnect and tenant isolation enforced by Postgres row-level security. Residency, retention, and ZDR commitments are scoped for Enterprise and the IT/security review.

Can we add our own workflows and tools?

Yes. New workflows become new modules — wired into your agents to read the data, act on it, and write changes back through approval gates. Our team builds them with you, priced on the value they create.

Do we need every connector to start?

No. The diagnostic works with the data you can share today and we start on low-risk surfaces — your own ZoomInfo, email, and exports or a sandbox — then expand to production systems once IT is looped in. Most value shows up by connecting the systems tied to freight, customers, and the first target workflow.

Is the AI autonomous?

No. XecSuite produces approval-gated drafts and recommendations — it prepares the work and the evidence; your team approves before anything outbound or irreversible happens.

How does engagement usually start?

Start with the diagnostic. Prove the value in a 90-day pilot. Then subscribe to the platform and the modules you switch on, priced on value — or move to Enterprise when governance and capacity requirements need a custom proposal.

Freight email automation

Turn the freight inbox into governed operating work

Freight teams live in email: quotes, updates, appointments, customer questions, carrier messages, documents, exceptions, and follow-ups. XecSuite connects that inbox work to company memory, CRM, SOPs, lane context, and human approval so email becomes an operating surface instead of a black hole.

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Search intent

Best fit for teams searching for carrier email automation, logistics inbox automation, or AI email tools for freight operations.

The inbox is where operational context disappears

A lot of freight knowledge never reaches the system of record. It sits in emails, calls, attachments, and personal follow-up loops. XecSuite ingests scoped email context during implementation so agents can connect messages to customers, lanes, SOPs, and decisions.

The point is not to let AI reply freely. The point is to prepare accurate drafts, route exceptions, and keep the operation from losing context.

Customer and carrier messages tied to account and lane context
Follow-up drafts prepared behind approval gates
Documents, commitments, and exceptions surfaced into company memory

Where email automation becomes dangerous

Ungoverned email automation can send the wrong thing quickly. XecSuite keeps consequential actions gated: agents prepare, summarize, classify, and draft; humans approve outbound actions. Source-backed context helps reviewers see why a draft exists.

From email to operating intelligence

Once email is connected to CRM, meetings, freight analysis, and SOPs, it stops being a disconnected channel. It becomes one input into the operating layer: what changed, who needs a response, what risk is emerging, and what leadership should decide.

Captures

Quote requests, follow-ups, customer commitments, carrier updates, exceptions

Controls

Human approval before outbound or irreversible actions

Connects to

CRM, company memory, lane history, meeting intelligence, SOPs

FAQ

What buyers ask before the diagnostic

Can XecSuite read our freight inbox?

Only with scoped, approved access during implementation. XecSuite can also start with governed exports or lower-risk surfaces before production email access.

Will AI send emails to customers or carriers automatically?

No. XecSuite is approval-gated. It drafts and recommends; your team approves outbound or irreversible actions.

What is the business value of freight email automation?

Faster follow-up, less re-keying, fewer missed commitments, better CRM context, and earlier visibility into exceptions that currently live in inboxes.

Map the workflow before you buy software.

The $2,500 diagnostic turns this search into your real operating numbers: tools, lanes, workflows, bottlenecks, ROI levers, and the fastest path to a 90-day pilot.